Networking and Telecommunications - Missouri State University Information Services Missouri State University Networking and Telecommunications
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Connecting Your New VoIP Phone

New Phone
Wondering how to make that new VoIP Phone work? We can help you get started!

Moving Your VoIP Phone? Let Telecom know!

Move Phone
The Ray Baum's Act External requires Missouri State to be able to accurately report the location of your telephone if someone uses that phone to dial 911. Please send an email to and let us know the phone number being moved and where you are moving it to.

Information Services Notifications & Outages Blog

Temporary Outage
Consider subscribing to the Information Services Notifications and Outages Blog. Whether you want to know what is going to happen, what is happening, or what just happened, it will be there!

Changes to Local Dialing

As of March 17th, 2021 at 5:00 pm, there were changes in how to dial local off-campus phone numbers from the university's phone system. Those changes are described here: Local Dialing Page 

New Voicemail System

If you haven't already taken possession of your new voice mail box on your university phone number, please do so. The new system has been in production since March 15th, 2021 at 5:00 pm. Follow this link to see what you need to do: Voice Messaging Instruction Page  Log In Required


About Us

The Networking and Telecommunications Department of the Information Systems Division is a University auxiliary responsible for designing, implementing, monitoring, supporting, and maintaining high-quality network and telecommunication services for Missouri State University and its appropriate affiliates.  These include phone, directory and voice mail services, data and video networks, cabling, card access readers, panic alarms, and security cameras in use at campuses in Springfield, West Plains, Mt. Grove, and various other sites within a 24 county area of Missouri.