Networking and Telecommunications - Missouri State University Information Services Missouri State University Networking and Telecommunications
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Contact information for everyone in Networking and Telecommunications is found below.  University users may login to see additional information.

Networking and Telecommunications

Mark F. Harsen

Director of Networking and Telecommunications

Mark is the team leader with over 35 years of experience in programming, networking, implementing, and maintaining various systems. His primary function is to oversee the efforts of the other members of the department but he also specializes in all aspects of networking and communications with emphasis on the design, implementation, operation, and maintenance.


Phone:417-836-5100
Office:Telecom Center, Blair 156
Email:

Networking

Group Mailbox

This address is monitored by various members of the Networking staff.


Phone:417-836-5100
Office:Blair-Shannon 153
Email:


Telecommunications

Group Mailbox

This address is monitored by various members of the Telecommunications staff


Phone:417-836-5100
Office:Blair-Shannon 153
Email:


Senior Staff

Steven Coffman

Coordinator of Telecommunications

Steve is the lead manager of the Telecommunications Unit in the Networking and Telecommunications Department. As such, he oversees everything that has to do with telecommunications in any way. This includes the design, installation, and billing for all services among other duties. Steve reports to the Director, Mark Harsen.


Phone:417-836-4227
Office:Cheek 130A
Email:

Debbie Ewert

Telecommunications Service Administrator

Debbie is responsible for the administration of the phone system, voicemail, telemanagement system, databases, and work order processing. She oversees the staff that administers these processes and; interfaces with vendors, students, parents, and administration; works with contracts and invoices, provides training and assistance to users; solves problems; and conducts research. Debbie reports to the Coordinator of Telecommunications, Steven Coffman.


Phone:417-836-8536
Office:Blair-Shannon 157
Email:


Josh Stuppy

Coordinator of Networking

Josh is the lead manager of the Networking Unit in the Networking and Telecommunications Department. As such, he oversees everything that has to do with networking in any way. This includes design, installation planning, implementation, maintenance, and on going support of all of our data services anong other duties. Josh reports to the Director, Mark Harsen.


Phone:417-836-6449
Office:Cheek 130A
Email:


Staff

Angie Cockrum

Telecommunications System Administrator

Angie is the first point of contact for all work orders and trouble tickets; daily programming of equipment; and managing IT Service and Expense Management software among other duties. Angie reports to the Telecommunications Service Administrator, Debbie Ewert.


Phone:417-836-4765
Office:Blair-Shannon 160
Email:

Mike Fox

Telecommunications Technician

Mike is responsible for installs, moves, and repairs of voice, data, cable TV, security cabling and related equipment. He has training on data cabling, electrical circuits, and electrical grounding. Mike has worked as a temporary contract employee for us the past 1-1/2 years. He has 6 years of experience installing various types of cable. Mike is also an MSU Alum who played football for MSU from 1989–1990.


Phone:417-836-5280
Office:Blair-Shannon 151
Email:


Michael Hackeson

Network Analyst

Mike is in charge of Residence Life support including the development and implementation of the registration and bandwidth quota system for the residence halls. He also is responsible for work order processing and the student workforce.


Phone:417-836-6687
Office:Cheek 131
Email:

Autumn Houser

Student Telecommunications Assistant

Autumn assists with updating the telemanagement system and other databases, processes operator phone calls, assists with customers, prepares inventory, and a number of other duties to ensure the success of our team.


Phone:417-836-5100
Office:Blair-Shannon 163
Email:


Jason Lee

Network Analyst

Jason is responsible for the campus' wireless network and related technologies. He also handles internal support issues and is responsible for the RADIUS authentication servers.


Phone:417-836-8328
Office:Cheek 130
Email:

Tammy Longcor

Telecommunications Technician

Tammy is responsible for installs, moves, and repair of voice, data, cable TV, security cabling and related equipment. She has training on telephone cabling, splicing, and special circuits. She as worked with buried and aerial cable and has over 18 years of experience working in the Telecommunications Industry.


Phone:417-836-5010
Office:Blair-Shannon 151
Email:


Rut Muñoz Aliaga

Network Analyst

Network Security Specialist


Phone:417-836-8586
Office:Cheek 133
Email:

Mike Peace

Network Analyst

Mike is responsible for our DNS and DHCP servers and manages our VMWare servers. He is backup on security and wireless and handles other miscellaneos projects as they come up.


Phone:417-836-3228
Office:Cheek 132
Email:


Vic Prewitt

Telecommunications Technician

Vic is responsible for installs, moves, and repairs of voice, data, cable TV, security cabling and related equipment. He has training on telephone cabling, splicing, and special circuits. He has worked with buried and aerial cable and is an expert in locating underground cable. Vic has over 35 years of experience working in the Telecommunications industry.


Phone:417-836-4777
Office:Blair-Shannon 151
Email:

Laura Rogg

Telecommunications Order Processing Assistant, Part-time

Laura assists with the updating and maintaining records in critical databases. She prepares phones for deployment, works with inventory, and assists end users with training on system and phone features.


Phone:417-836-6523
Office:Blair-Shannon 161
Email:


Debbie Schaumann

Administrative Assistant II, Part-time

Debbie serves as a key contact for the Networking and Telecommunications Unit. She directs callers and customers to appropriate person or department and performs multiple important functions such as processing billings and record keeping.


Phone:417-836-8580
Office:Blair-Shannon 153A
Email:

John Sikonski

Lead Telecommunications Technician

John is responsible for installs, moves, and repairs of voice, data, cable TV, security cabling and related equipment. He is certified on the campus phone switch, special circuits, and security cameras and has over 29 years of experience in the Telecommunications industry on voice mail, and security equipment. He oversees the other technicians and contract labor.


Phone:417-836-4578
Office:Blair-Shannon 150T
Email:


Roger Spalding

Network Analyst

Roger is in charge of our distance learning networks, BearNet, Grizznet, and others. He handles QoS, VoIP designs, and assists with core network designs.


Phone:417-836-8329
Office:Cheek 134
Email:

Cyndi Warnow

University Operator

Cyndi and her staff of student employees answer phone calls for the University's main phone number. In this role she and her team represent the front door of the University. Cyndi is responsible for operator training, maintaining documentation, and assisting with database integrity.


Phone:417-836-8737
Office:Blair-Shannon 164
Email:


Student Staff

Derrick Box

Student Network Specialist

Works anywhere needed, but the primary duties include device programming, inventory management, documentation, and trouble-shooting.


Phone:417-836-6275
Office:Cheek 128
Email:

Clinton Cochrane

Student Network Specialist

Works anywhere needed, but the primary duties include device programming, inventory management, documentation, and trouble-shooting.


Phone:417-836-6275
Office:Cheek 128
Email:


Brayden Hark

Student Telecommunications Technician Assistant

Assist with Telecommunications technicians with cable installations and other work as needed.


Phone:417-836-4777
Office:BLSH 151
Email:

Anna Barry

Student Switchboard Operator

Anna answers and directs calls for the University's main switchboard


Phone:417-836-5100
Office:Blair-Shannon 164
Email:


Meghan Harper

Student Switchboard Operator

Meghan answers and directs calls for the University's main switchboard.


Phone:417-836-5100
Office:Blair-Shannon 164
Email:

Sara Henderson

Student Telecommunications Assistant

Sara assists with updating the telemanagement system and other databases, processes operator phone calls, assists with customers, prepares inventory, and a number of other duties to ensure the success of our team.


Phone:417-836-5100
Office:Blair-Shannon 163
Email:


Jordan McKenzie

Student Switchboard Operator

Jordan answers and directs calls for the University's main switchboard


Phone:417-836-5100
Office:Blair-Shannon 164
Email:

Alisa Reynolds

Student Switchboard Operator

Alisa answers and directs calls for the University's main switchboard


Phone:417-836-5100
Office:Blair-Shannon 164
Email:


Nathaniel Weathersbee

Student Network Specialist

Works anywhere needed, but the primary duties include device programming, inventory management, documentation, and trouble-shooting.


Phone:417-836-6275
Office:Cheek 128
Email: