Contact information for everyone in Networking and Telecommunications is found below.
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Networking and Telecommunications
Mark F. Harsen
Director of Networking and Telecommunications
Mark is the team leader with over 35 years of experience in programming, networking, implementing, and maintaining various systems. His primary function is to oversee the efforts of the other members of the department but he also specializes in all aspects of networking and communications with emphasis on the design, implementation, operation, and maintenance.
Phone: | 417-836-5100 |
Office: | Telecom Center, Blair 156 |
Email: | |
Networking
Group Mailbox
This address is monitored by various members of the Networking staff.
Phone: | 417-836-5100 |
Office: | Blair-Shannon 153 |
Email: | |
Telecommunications
Group Mailbox
This address is monitored by various members of the Telecommunications staff
Phone: | 417-836-5100 |
Office: | Blair-Shannon 153 |
Email: | |
Senior Staff
Steven Coffman
Coordinator of Telecommunications
Steve is the lead manager of the Telecommunications Unit in the Networking and Telecommunications Department. As such, he oversees everything that has to do with telecommunications in any way. This includes the design, installation, and billing for all services among other duties. Steve reports to the Director, Mark Harsen.
Phone: | 417-836-4227 |
Office: | Cheek 130A |
Email: | |
Debbie Ewert
Telecommunications Specialist
Debbie is responsible for the administration of the phone system, voicemail, telemanagement system, databases, and work order processing. She oversees the staff that administers these processes and; interfaces with vendors, students, parents, and administration; works with contracts and invoices, provides training and assistance to users; solves problems; and conducts research. Debbie reports to the Coordinator of Telecommunications, Steven Coffman.
Phone: | 417-836-8536 |
Office: | Blair-Shannon 157 |
Email: | |
Josh Stuppy
Coordinator of Networking
Josh is the lead manager of the Networking Unit in the Networking and Telecommunications Department. As such, he oversees everything that has to do with networking in any way. This includes design, installation planning, implementation, maintenance, and on going support of all of our data services anong other duties. Josh reports to the Director, Mark Harsen.
Phone: | 417-836-6449 |
Office: | Cheek 130A |
Email: | |
Staff
Angie Cockrum
Telecommunications System Administrator
Angie is the first point of contact for all work orders and trouble tickets; daily programming of equipment; and managing IT Service and Expense Management software among other duties. Angie reports to the Telecommunications Service Administrator, Debbie Ewert.
Phone: | 417-836-4765 |
Office: | Blair-Shannon 160 |
Email: | |
Michael Fox
Telecommunications Technician
Michael is responsible for installs, moves, and repairs of voice, data, cable TV, security cabling and related equipment. He has training on data cabling, electrical circuits, and electrical grounding. Michael has worked as a temporary contract employee for us the past 1-1/2 years. He has 6 years of experience installing various types of cable. Michael is also an MSU Alum who played football for MSU from 1989–1990.
Phone: | 417-836-5280 |
Office: | Blair-Shannon 151 |
Email: | |
Michael Hackeson
Network Analyst
Mike is in charge of Residence Life support including the development and implementation of the registration and bandwidth quota system for the residence halls. He also is responsible for work order processing and the student workforce.
Phone: | 417-836-6687 |
Office: | Cheek 131 |
Email: | |
Jason Lee
Network Analyst
Jason is responsible for the campus' wireless network and related technologies. He also handles internal support issues and is responsible for the RADIUS authentication servers.
Phone: | 417-836-8328 |
Office: | Cheek 130 |
Email: | |
Robert 'Bobby' Murphy
Telecommunications Technician
Bobby is responsible for installs, moves, and repairs of voice, data, security cabling and related equipment. He has extensive experience with voice cabling in a campus environment.
Phone: | 417-836-5010 |
Office: | Blair-Shannon 151 |
Email: | |
Telecommunications Technician
Responsible for installs, moves, and repair of voice, data, cable TV, security cabling and related equipment.
417-836-5010
José Muñoz López
Telecommunications Technician Assistant, Part-time
José assists the Telecommunications technicians with cable installations and other work as needed.
Phone: | 417-836-5100 |
Office: | Blair-Shannon 151 |
Email: | |
Rut Muñoz Aliaga
Network Analyst
Network Security Specialist
Phone: | 417-836-8586 |
Office: | Cheek 133 |
Email: | |
Mike Peace
Network Analyst
Mike is responsible for our DNS and DHCP servers and manages our VMWare servers. He is backup on security and wireless and handles other miscellaneos projects as they come up.
Phone: | 417-836-3228 |
Office: | Cheek 132 |
Email: | |
Vic Prewitt
Telecommunications Technician
Vic is responsible for installs, moves, and repairs of voice, data, cable TV, security cabling and related equipment. He has training on telephone cabling, splicing, and special circuits. He has worked with buried and aerial cable and is an expert in locating underground cable. Vic has over 35 years of experience working in the Telecommunications industry.
Phone: | 417-836-4777 |
Office: | Blair-Shannon 151 |
Email: | |
Laura Rogg
University Operator
Laura and her staff of student employees answer phone calls for the University's main phone number. In this role she and her team represent the front door of the University. Laura is responsible for operator training, maintaining documentation, assisting with database integrity, and assisting with work orders and trouble tickets. Laura reports to the Telecommunications Service Administrator, Debbie Ewert.
Phone: | 417-836-6523 |
Office: | Blair-Shannon 164 |
Email: | |
Debbie Schaumann
Administrative Assistant II, Part-time
Debbie serves as a key contact for the Networking and Telecommunications Unit. She directs callers and customers to appropriate person or department and performs multiple important functions such as processing billings and record keeping.
Phone: | 417-836-8580 |
Office: | Blair-Shannon 153A |
Email: | |
John Sikonski
Lead Telecommunications Technician
John is responsible for installs, moves, and repairs of voice, data, cable TV, security cabling and related equipment. He is certified on the campus phone switch, special circuits, and security cameras and has over 29 years of experience in the Telecommunications industry on voice mail, and security equipment. He oversees the other technicians and contract labor.
Phone: | 417-836-4578 |
Office: | Blair-Shannon 150T |
Email: | |
Roger Spalding
Network Analyst
Roger is in charge of our distance learning networks, BearNet, Grizznet, and others. He handles QoS, VoIP designs, and assists with core network designs.
Phone: | 417-836-8329 |
Office: | Cheek 134 |
Email: | |
Student Staff
Madison Agee
Student Switchboard Operator
Madison answers and directs calls for the University's main switchboard.
Office Phone: | 417-836-5100 |
Email: | |
Office: | Blair-Shannon 164 |
Matthew Burton
Student Switchboard Operator
Matthew answers and directs calls for the University's main switchboard.
Office Phone: | 417-836-5100 |
Office: | Blair-Shannon 164 |
Email: | |
Brooke Fields
Student Switchboard Operator
Brooke answers and directs calls for the University's main switchboard.
Office Phone: | 417-836-5100 |
Office: | Blair-Shannon 164 |
Email: | |
Devin Hawkins
Student Telecommunications Assistant
Devin assists with updating the telemanagement system and other databases, processes operator phone calls, assists customers, prepares inventory, and a number of other duties to ensure the success of our team.
Phone: | 417-836-5100 |
Office: | Blair-Shannon 161 |
Email: | |
Michelle Fainter
Student Switchboard Operator
Michelle answers and directs calls for the University's main switchboard
Phone: | 417-836-5100 |
Office: | Blair-Shannon 164 |
Email: | |
Ashton Matlock
Student Switchboard Operator
Ashton answers and directs calls for the University's main switchboard.
Office Phone: | 417-836-5100 |
Office: | Blair-Shannon 164 |
Email: | |
Kyle Richardson
Student Switchboard Operator
Kyle answers and directs calls for the University's main switchboard.
Office Phone: | 417-836-5100 |
Office: | Blair-Shannon 164 |
Email: | |
Brittany Sellers
Student Switchboard Operator
Brittany answers and directs calls for the University's main switchboard
Phone: | (417) 836-5100 |
Office: | Blair-Shannon 164 |
Email: | |
Rohit Utkarsh
Student Network Specialist
Works anywhere needed, but the primary duties include device programming, inventory management, documentation, and trouble-shooting.
Phone: | 417-836-6275 |
Office: | Cheek 128 |
Email: | |