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Voice Messaging Timeline & Consequences


The university is currently rolling out a new phone system, and part of that system is a new voice messaging component. What follows is a sequential explanation of the conversion to that new voice messaging component.

March 2, 2021 - New Voice Messaging System Ready

On March 2nd there will be a link to the phone system overview page on the ntg site. This page explains the changes that are coming with the phone system and what people need to do. The voice mail boxes for all university system users have been set up in advance of this day with default settings. All users of the system must log in to their voice mail box prior to the system going live on March 15th at 5:00 pm. They must take possession of their voice mail box, change their password from the default, and set up at least one greeting which will play when their number is called.

March 15, 2021 - All Voice Messaging Active On New System

On March 15th at 5:00 pm, the phone numbers used to access the new voice mail system and the old system will be changing. The current number, 836-5888, will be changed from pointing at the old voicemail system to point to the new voicemail system. In addition, the current phone number that is pointing at the new voicemail system, 836-3456, will be eliminated and a new number, 836-6913, will be implemented to point at the old voicemail system.

Existing messages that are saved on the old voicemail system can not be moved to the new system, so they will no longer be available once the old system is removed.

March 31, 2021 - Old Voicemail System Taken Off Line

On March 31st the old voicemail system will no longer be available. Please ensure that any information that you will need in the future that is currently residing in archived messages is saved somewhere to remain accessible. A limitation of the old system is that there is no way to forward saved messages to email.

If you have any questions about this, please contact the Telecommunications office via email at or by phone at 6-5100 from on campus or (417) 836-5100 from off campus.