Networking and Telecommunications - Missouri State University Information Services Missouri State University Networking and Telecommunications
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Voice Services

Avaya Workplace

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Use your office phone at home with this softphone program on your cellphone or computer.

Cellular/Wireless Service

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Very restrictive policies allow departments to purchase Cellular/Wireless Service (including mobile phones) for special uses in very rare circumstances.

Cost Recovery

Cost Recovery

This page is being revised.

The amounts charged for services to recover the costs of providing various services.

Courtesy Phones

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Information for on-campus courtesy phones.

Directories

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This section includes what directories are available and what you need to do to be included in them.

Electronic Fax

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We are now offering Electronic Fax services which will allow you to send and receives faxes from anywhere via email.

Emergency Information

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Emergency phones are located throughout the campus which automatically connect to Public Safety without dialing.

Equipment And Guides

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We will help you to choose the correct equipment to match the features that you require from your telephone.  Available guides are listed as well.

Switchboard

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Missouri State University operates a telephone switchboard to assist all callers with locating the desired departments or individuals.

Telephone Repairs

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Telephone not working? Networking and Telecommunications will find out why your telephone equipment is misbehaving and correct that behavior for you.

Telephone System

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We are in the process of updating/upgrading the university telephone system. Features of the new system, including an overview, are documented here.

VoIP - Voice over Internet Protocol

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VoIP phones are now available that work on computer data connections.  These phones, with an update on our part, will work on any active network connection in the MSU system.

Legacy Voice Services

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Our Legacy Telephone System documentation. These items are being replaced, but may still be available depending on where in the transition we are.